From payroll and insurance to compliance, we can handle everything to ensure standards never slip.
With our tailored ship crew management service, every employee has clearly-defined duties and responsibilities. No confusion. Complete accountability. Anywhere in the world.
Established roles and responsibilities
Each Crew member’s duties are detailed in a job description, assigned under a binding contract. This allows our team to help Captains objectively evaluate performance and identify areas for improvement, training or disciplinary action.
Performance management
Our experienced team work with Captains to monitor and supervise Crew performance. Support is also provided for any matters relating to staff performance, relationships and discipline.
Emergency support
Should a vessel face an emergency situation, we’re on hand to offer round-the-clock support with Captains and Crew provided with a direct contact number for our Designated Person Ashore (DPA).
We work with leading crew recruitment agencies to help our clients secure correctly-qualified crew to carry out their required duties.
We can provide advice about their suitability for a role in relation to any qualifications and certificates they have or courses they may have attended. We can also recommend providers of reference and security checks if required. Medical examinations for potential crew members can also be arranged on request.
We can employ your Crew through WYM Crew Services, our independent offshore employment company based in Jersey. We’ll issue contracts and ensure they receive the correct wages through our payroll services.
We handle all Seafarers Employment Agreements (SEAs) on behalf of the vessel’s Owner, in accordance with relevant flag state and international and local regulations. Our SEAs are approved by the Maritime and Coastguard Agency (MCA), Cayman Island and other Flag States.
By ensuring that the vessel Owner is not acting as the Crew employer, it makes on-board life and administration much easier for everyone.
Vessels which employ crew within the EU must adhere to the appropriate tax and social security rules – unless they are employed through a non-EU company.
Vessels which employ non-US natives as crew whilst sailing in US waters will also need them to have a B1B2 visa to work onboard. The complex Visa regulations mean that if they are paid from a US bank, technically they will have the wrong visa.
Employ your crew through us and our offshore payroll solutions will ensure they are compliant with every special requirement needed when entering different parts of the world.
No matter where your vessel is in the world, we’ll always ensure it is always fully operational.
Put your faith is us and we’ll take care of any travel and transportation needs your crew may have. Should they require assistance with Visa or immigration applications, we’ll be on hand to help.
We can support vessels anywhere in the world. Our team have been involved in a wide variety of locations – including the usual cruising grounds of the Mediterranean, Caribbean and USA.
Vessels we manage can also regularly be found in the Far East, Australia, the North and South Pacific, Canada, Alaska, India, the Indian Ocean, Alaska, North and South America and across Europe.
We can provide all of the ISM, MLC and ISPC compliance a vessel needs, as a standalone service or as part of our full management package.
To ensure you’re compliant at all times, you’ll be provided with a Flag State approved Safety Management System (SMS).
For further reassurance, you’ll be assigned with a Dedicated Person Ashore (DPA) to act as a main port of call in an emergency.
We have an exceptional safety record and hold Documents of Compliance for major Flag States. If new safety or security legislation is issued, we’ll make sure your vessel always meets the ever-changing regulations.
Serving Captains and Owners, our current fleet currently contains 7,000 GRT passenger ships as well as a host of privately-registered superyachts.
We can also manage commercial vessels, passenger ships, survey ships, special purpose and cargo ships.
As part of our ISM, MLC and ISPS service, we are always on hand to coordinate the response to any emergency situation.
As part of our management service, we will provide 24/7 crisis support that could prove the difference between life and death in a serious emergency.
To safeguard the welfare of anyone working on a vessel, we also play an instrumental role in delivering the safety management systems adopted on board.
We are proud to provide Owners and Captains with an outstanding, independent service focussed entirely on their management requirements.
Because we are not brokers, we’ll never try to engineer the sale of a vessel and protect your asset is our main priority.
If you’d like to establish a long-term working relationship, built on trust and confidence, our management specialists will deliver five-star service backed by decades of experience.
Our team will ensure your vessel is run and maintained to the highest standards at all times, allowing you to pick and choose the services you need for a competitive monthly fee.
New to the industry? If you need to know about all the variables and what to expect, we’ll help you establish a suitable (and realistic) budget.
Get in touch & we’ll get straight back to you
WYM Group have been managing our 200ft yacht since 2018 and we are totally satisfied with their services. They have a wealth of experience and are always efficient and diligent in all our dealings.
Scott, Owner's Representative
The complex aspects of managing any large yacht are no mean feat, but Allan and his team are always there to assist when needed. They handle everything with drive and knowledge, building the perfect environment for the owner and Captain to develop confidence and trust.
Oscar, Master Mariner
Thank you for your excellent service with the management of our client's 60 metre Feadship - we are pleased with how seamlessly you've done what we need.
Steve, Family Office Representative
